Terms & Conditions

1. About SWARICA

SWARICA is a fragrance brand operated by Lumithos, a Limited Liability Partnership (LLP).

Legal Entity: Lumithos

Entity Type: Limited Liability Partnership (LLP)

GSTIN: 09AANFL4094L1ZL

Registered Address: Vrindavan, Uttar Pradesh 281121

Email: office@swarica.com

Phone: [Add Phone Number]

2. Use of the Website

You agree to use the website only for lawful purposes. You must not use it for fraudulent or unlawful purposes, attempt unauthorized access, interfere with security or operation, copy or commercially exploit content without permission, use automated extraction without authorization, or submit false or misleading information.

3. Product Information

We make reasonable efforts to ensure product descriptions, photographs, fragrance descriptions, pricing and other information are accurate.

Colours may appear differently depending on your device; fragrance perception can vary; packaging may occasionally differ due to manufacturing or packaging updates.

4. Fragrance and Personal Use

SWARICA fragrances are intended for external cosmetic use only. Follow product instructions, warnings and cautions.

Avoid contact with eyes and mucous membranes and do not ingest.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate medical advice.

5. Product Orders

Placing an order constitutes an offer to purchase the selected products. An order is subject to availability, successful payment and acceptance by SWARICA.

SWARICA may cancel or refuse an order for legitimate reasons including:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Payment issues
  • Delivery limitations
  • Violation of these Terms

6. Pricing

All prices are in Indian Rupees (INR) unless otherwise stated. Applicable taxes, shipping charges and other charges will be displayed where required.

SWARICA may modify prices. Price changes will not ordinarily affect already accepted and confirmed orders, except where permitted by law or where there is an obvious pricing/listing error.

7. Payment

Payments may be processed through third-party payment service providers and are subject to their applicable terms.

SWARICA does not ordinarily receive or store complete payment-card information where payment is handled by a third party.

COD, if available, will be displayed on the payment/checkout page before order completion.

8. Promotions and Discounts

Promotional offers, discount codes and special campaigns may have separate terms.

Unless expressly stated otherwise, offers cannot be combined and discount codes cannot be exchanged for cash.

9. Shipping, Returns and Refunds

Shipping is governed by the SWARICA Shipping Policy.

Returns, replacements, cancellations and refunds are governed by the SWARICA Return, Refund & Replacement Policy.

Both form part of these Terms.

10. Intellectual Property

All intellectual property appearing on the SWARICA website, including the name and logo, brand identity, product names, fragrance descriptions, photographs, videos, graphics, packaging designs, website design, written content and original creative material, is owned by or licensed to SWARICA unless otherwise stated.

Such material may not be reproduced, modified, distributed, published, sold, licensed or commercially exploited without prior written permission.

11. User Reviews and Submissions

If reviews, photographs, comments or other submissions are permitted, you represent that you have the right to submit them and that they are not unlawful, defamatory, misleading or infringing.

By submitting content, you grant SWARICA a non-exclusive, royalty-free licence to use, reproduce, display and publish it for legitimate business, marketing and promotional purposes, subject to applicable law.

12. Third-Party Services and Links

The website may contain links to or integrations with third-party services including payment gateways, logistics providers, analytics services and social-media platforms.

Third-party services are governed by their own terms and policies.

13. Website Availability

We aim to keep the website available but do not guarantee uninterrupted or error-free access.

The website may be unavailable due to maintenance, technical problems, security issues or circumstances beyond reasonable control.

14. Limitation of Liability

To the maximum extent permitted by applicable law, SWARICA will not be responsible for indirect, incidental, special or consequential losses arising from use of the website or products, except where such limitation is prohibited by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold SWARICA harmless from claims, losses, liabilities, damages and expenses arising from:

  • Unlawful use of the website
  • Violation of these Terms
  • Infringement of another person's rights

16. Privacy

Your use of the website is also governed by the SWARICA Privacy Policy, which explains how personal information is collected, used, stored and shared.

17. Governing Law

These terms shall be governed by the laws of India.

Subject to applicable consumer-protection laws and the jurisdiction of competent consumer authorities, courts/tribunals having jurisdiction over the relevant dispute shall have jurisdiction.

18. Changes to These Terms

SWARICA may update these terms from time to time. The updated version will be published with a revised Last Updated date.

19. Contact

SWARICA

Operated by Lumithos, a Limited Liability Partnership (LLP)

Email: offica@swarica.com / customercare@swarica.com

Phone: [Add Phone Number]

Address: Vrindavan, Uttar Pradesh 281121